Technology news and advice for non-technical entrepreneurs, small business owners,
and other marketing professionals.

July 6, 2009

Fisher Plaza electrical fire interrupts holiday weekend for thousands of websites

Filed under: services — by chris @ 12:41 pm

Sys-admins throughout Puget Sound had their long weekend disrupted on Friday when a fire at Fisher Plaza shut down power to their mission-critical data center. Thousands of websites were knocked offline, including the transaction processor Authorize.Net, the heavily-visited Microsoft Bing Travel, and AdHost, themselves a shared hosting provider for thousands more business and personal websites (here’s a partial list of affected websites).

As it happens, this wasn’t the first such outage at Fisher Plaza, where data service was also interrupted last year due to a similar electrical fire. Michael Young, CTO of real estate listings site Redfin, deserves kudos for recognizing the point of failure and instituting a disaster recovery plan. As he explained to TechFlash:

We were pretty embarrassed last June when Adhost had a similar electrical fire and took our site down for 8 hours (well into our core business hours) with brown-outs a day or two after that had us scrambling. ‘Fool me once, shame on you; fool me twice, shame on me’ resonated in our brains.

So by October 2008, we basically instituted a disaster avoidance plan where we had redundant-everything for our mission-critical databases, servers and networks in separate buildings.

When the problem happened last night, our beepers went off, we saw what looked like a major outage in one building, and were able to switch to the redundant systems.

Well done, Redfin!

This also seems like a good opportunity to put in a plug for Dreamhost, my own current hosting provider, with whom I’ve never had any day-long (or even half-day-long) outages, fire-related or otherwise. And remember: wherever you do your web hosting, a disaster recovery plan is a necessity, not a luxury.

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June 10, 2009

Wordnik is wonderful

Filed under: websites — by chris @ 10:19 am

The new Wordnik website is wonderful—about ten trillion times more useful than any of the other online dictionaries, none of which I will ever be using again.

If you haven’t looked up a word with Wordnik yet, its clean, slick design offers a given word’s:

  • Dictionary definitions, from several sources
  • Multiple real-world examples from historical texts
  • Related words (thesaurus)
  • Etymologies, also from several sources
  • Audio pronunciation

Pretty useful so far, but those are also fairly standard dictionary features. Then Wordnik gets awesome:

  • Real-time word use from Twitter
  • Very cool bubble-graph of the word’s usage over time (going back to 1800!)
  • Images from Flickr tagged with the word
  • Anagrams
  • Scrabble point score
  • Community-uploaded word pronunciations

I’m also a big fan of their human-readable URLs. Here’s an example, from one of my favorite words:

http://www.wordnik.com/words/cacophony

The only downside is that if the word is somewhat rare—like abiogenesis, which I had to look up recently—then many of the features are truncated or gone. Another missing feature is a spelling suggestion tool; if you misspell a word, it doesn’t correct you or even give you an error message. In fairness to both criticisms, the project is clearly labeled as a beta.

Finally… yes, Wordnik contains dirty words, and yes, looking them up is every bit as juvenile and fun as it’s been since fifth grade. :)

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May 22, 2009

This Week’s Bits & Bytes

Filed under: Uncategorized — by chris @ 1:00 am

This week’s tasty tidbits from the business and technology front, as well as other recommended links:

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